Most items ship the same day and you will receive in 3 – 5 days depending on where you live however The American made jackets , chaps and vests are made when you order them so they can take 2 – 3 weeks to receive you will receive an email soon as your order ships with tracking info.
USA made Jackets, chaps and vests carry a LIFETIME GUARANTEE on the workmanship of every leather garment manufactured by the manufacturer. If a leather seam ever opens, a zipper breaks, a snap falls off or defective leather, we will repair or replace it for the life of the garment, under normal wear and use. Products that have become damaged due to pins, patches, misuse or neglect can be repaired but not replaced. Lining, Elastic and Velcro are guaranteed for three-years from the date of purchase. We will advise you of the cost of the repair or replacement and await your approval before proceeding. The manufacturer reserves the right to approve or deny a claim.USA made Accessories section is not covered. Original invoice is needed in order to process your return. Damaged products should be returned directly to manufacturer not Leather Discount Goods. You should send the product freight prepaid and insured, to the address on the product tag explaining the guarantee or contact us and we can provide it for you. Please include a note explaining the problem, along with $10.00 for return shipping and handling within the USA. International customers are responsible for the actual return shipping and insurance charges. Lifetime Guarantee is not transferable.
Here At Leather Discount Goods We Stand behind the quality of our Products . Please inspect The items you ordered right away,If there is damage to or you did not get everything you ordered Please Contact us with in 5 days.PLEASE NOTE WE DO OFFER EXCHANGES FOR WRONG SIZES ORDERED HOWEVER CUSTOMER IS RESPONSABLE FOR SHIPPING ,SO PLEASE CHECK THE SIZE CHARTS OUT CAREFULLY. You must contact us within 5 days & get a return authorization Number with out it We will not credit your account or issue any products to be sent in replacement.ALL ITEMS BEING RETURNED OR EXCHANGED MUST BE RECEIVED BY US ( LEATHER DISCOUNT GOODS) BEFORE A REFUND OR EXCHANGE IS ISSUED ! Close out or sale items are not able to be returned.We do suggest what ever means you use to ship a order back get tracking and insurance so you know when we receive the item back and insurance do to we can not be responsible for orders being returned getting lost or sent to the wrong address. Please contact us at firstname.lastname@example.org
We do not rent nor sell any of your information.We truly believe in keeping any information we receive private
yes you will receive at least 2 emails from us one stating we have received your order and one once your order has shipped with tracking info. Only other time you will receive an email from us is if an item is out of stock.
We do try to keep everything up to date on whats in stock and what is not but if a item you ordered is out of stock or has been discontinued you will receive either a email or phone call letting you know it is out of stock or discontinued so it is very important that you give a valid email address and/or phone number and at that point you will be given the following options
1. wait for item to come back in stock.
2. a option to get a similar item.
3. Receive a full refund.
Yes we can ship most products world wide however please contact us before ordering to get a shipping quote for orders being shipped outside of the lower 48 states.Please keep in mind you will be responsible for any duty fees.
We will issue a refund as soon as we receive the product back. depending on how you opted to pay will figure in to how long it will take to see the refund. If you payed with a PayPal™ balance you should see the refund right away, If you paid by credit card or echeck it can take up to 5 days to see the credit that is up to your credit card company or bank we have no control over that.